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Trainers' House Pulssi Application

A revolutionary tool for shaping organizational habits

What we did

Strategy (co-design), Design, Engineering, Continuous maintenance and development

We partnered with Trainers' House to re-create their mobile application Pulssi. The app had already been available as several earlier release versions. Pulssi is an application designed to answer the question every organizational leader tackles with: How do I create, guide and measure the strategic change in my people, teams and business?

How does it work?

Pulssi is a tool to aid the overall change management framework created by Trainers' House. Business goals are split into small, measurable tasks on an individual level for every employee. Want to speed up sales? Define the tasks that need to be repeated by your sales people every day or every week. Want to build trust in your teams? Define tasks to enable the creation of bonds and openness.  

With Pulssi you can create and root organizational habits and track how behaviour changes. Business KPIs are visible, and you can immediately see how changing behaviour links to tangible results.

The Beginning

An ubiquitous challenge

When we started the project, the existing product was showing age and lagging behind modern application standards. There were a lot of untapped opportunities at the product level. This, if any, was a case with a chance of a major international success.

First and foremost, there was a noticeable B2B usability gap. Why should applications designed for businesses' internal management be any less usable than the ones we use every day for communication and pleasure in our private lives? 

Our main goal was to modernize Pulssi by improving usability and to give it a breath of fresh air. It was clear that we were competing with apps like WhatsApp, Snapchat and Facebook for the same scarce attention of users.

The work

To Reinvent and Re-engineer

We took apart the existing application and recreated it completely - touching strategic product and business roadmaps, the brand, UX, UI and technology stack choices. Our engineers rebuilt the application from the ground up on all major mobile platforms. We set out to create a scalable service. The architecture is completely built on parallel microservices. 

The stack is based on PostreSQL, Java, node.js, React/Redux and cordova.js-based applications on iOS, Android and the receding Windows Phone. Pulssi runs on AWS, the infrastructure is managed using Terraform and Ansible.

The Future

We are the small things we do every day

We continue to develop Pulssi together with Trainers' House. The work is extremely rewarding as the product keeps cornering new markets, thus giving us the chance to scale technically as the user landscape evolves. 

The future for Pulssi looks blindingly bright and we are extremely proud to be a part of it.  

If you are interested in trying out Pulssi in your organization, do not hesitate to contact Trainers' House.

Do you want to know more about this project? Get in touch with the product owner.

Linda Toivio

Project Producer

+358 40 725 6949